Last Updated: January 2025
By accessing and using Venuto's restaurant booking service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Venuto is a restaurant reservation booking service that helps users secure dining reservations at restaurants, including those that may not typically accept online bookings. Our service includes:
To use our service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
When you request a reservation through Venuto, we act as an intermediary to contact the restaurant on your behalf. We make reasonable efforts to secure your requested reservation but cannot guarantee availability.
Reservation changes and cancellations must be made through our platform or by contacting our customer service. Cancellation policies may vary by restaurant.
Venuto charges a monthly subscription fee for unlimited booking services. New users receive one free booking before subscription begins.
Monthly fees are billed in advance. All fees are non-refundable except as required by applicable law.
You agree not to:
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.
Venuto provides the service "as is" without warranties of any kind. We do not guarantee that reservations will be available or that restaurants will honor bookings made through our service.
Venuto's liability is limited to the amount of fees paid by you in the month preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate this agreement at any time. Upon termination, your right to use the service ceases immediately.
We reserve the right to modify these terms at any time. Changes will be effective when posted on our website. Continued use of the service constitutes acceptance of modified terms.
These terms are governed by the laws of the jurisdiction where Venuto operates, without regard to conflict of law provisions.
If you have questions about these Terms of Service, please contact us at:
Email: legal@venuto.com
Address: Venuto Legal Department
123 Tech Street
San Francisco, CA 94105